Patient Care Coordinator - Medical Front Office - Hiring Now at Skin And Cancer Institute
Interview Preparation Plan
The Patient Care Coordinator - Medical Front Office role at Skin And Cancer Institute is crucial for ensuring a seamless and positive patient experience. This position serves as the primary point of contact for patients, managing administrative tasks and facilitating communication between patients, physicians, and other healthcare professionals. The role requires a blend of organizational, administrative, and interpersonal skills to handle patient scheduling, inquiries, and record management efficiently. This role is integral to the daily operations of the medical front office, contributing to the overall efficiency and patient satisfaction of the Skin And Cancer Institute. A successful candidate will be adept at managing a fast-paced environment, demonstrating a strong commitment to patient care, and upholding the values of the organization.
Key Responsibilities
- Scheduling patient appointments and managing the daily schedule.
- Answering patient calls and emails, addressing inquiries regarding appointments, billing, and general information.
- Maintaining patient records, ensuring accuracy and confidentiality.
- Verifying insurance information and assisting with pre-authorizations.
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