Senior Program Manager, Viewer Platform at Roku

This role at Roku is crucial for orchestrating company-wide initiatives within the Viewer Platform Organization, focusing on unifying AI/ML-powered products and technology stacks. You will be responsible for aligning multiple product, design, and engineering teams, establishing shared milestones, and ensuring technical and strategic coherence across personalization, Search, Voice, and content understanding systems. The position also involves driving operational rigor, developing innovative tools and processes for planning, roadmapping, and delivery, and helping Product Leaders scale efficiently and measure success consistently. This is a strategic, execution-driven role ideal for someone thriving in complex, high-growth environments who enjoys shaping systems that connect product, technology, and operations at scale, especially as AI/ML becomes a core pillar for future software development. This role has a significant impact on how over 100 million viewers find and enjoy entertainment on Roku's platform. Key aspects include leading the 'Viewer Brain' program, operationalizing strategic initiatives by standing up cross-functional workstreams, and managing OKRs, dependency maps, and executive-level reporting. You will also run continuous and quarterly planning processes, manage a high-impact analytics backlog, and steward the continuous planning process from intake to launch. Publishing roadmaps, driving alignment, and enforcing clear ownership boundaries between product areas are also essential responsibilities. The role requires a deep understanding of product and business operations, including goal setting, KPI design, and roadmap governance, coupled with strong communication and influencing skills to simplify complexity and align diverse stakeholders.