Sr. Program Manager, SSD Ops Excellence New Programs at Amazon

Amazon's Sub Same Day (SSD) Operations Excellence team is seeking a Senior Program Manager to drive innovation and strategy for scaling the SSD network over the next three years. This role involves tackling operational challenges, creating roadmaps for improved delivery performance, productivity, and quality, and contributing to long-term product pipelines. The ideal candidate will have a proven track record in identifying operational problems, proposing solutions with both short-term and long-term technical approaches, and leveraging best practices from other Amazon networks. A strong understanding of fulfillment and delivery operations, including process standard work, on-time delivery, and productivity tactics, is essential. The role demands thriving in ambiguity, excelling in communication with diverse organizations, balancing a bias for action with diving deep, and possessing a roll-up-your-sleeves, take ownership attitude.