Manager, Client Service at Blue Cross NC

As a Manager, Client Service at Blue Cross NC, you will be responsible for leading and managing a team of client service professionals to ensure exceptional service delivery and client satisfaction. This role involves developing and implementing strategies to improve client relationships, overseeing daily operations of the client service department, and resolving complex client issues. You will also play a key role in training and mentoring your team, fostering a positive and productive work environment, and ensuring adherence to company policies and procedures. The ideal candidate will have a strong understanding of the healthcare industry, excellent communication and leadership skills, and a proven track record in client relationship management and team leadership.