Director of Product Management, Patient Experience at OpenLoop

This role is responsible for leading the strategy and execution of OpenLoop's patient-facing applications, including the patient intake funnel, patient portal, and customer insights portal. The Director will drive product success from vision through launch to adoption, combining strategic thinking with hands-on execution. The Director will work cross-functionally with engineering, design, marketing, sales, customer success, and implementations to deliver products that transform how patients and customers engage with healthcare. This includes owning the product vision, roadmap, and performance metrics (OKRs), optimizing user funnels, and ensuring successful product launches and sustained adoption. The role also involves managing and mentoring a team of product managers, fostering their growth, and scaling the product management function as the company expands. This is a mission-driven role for a leader who can blend startup agility with a focus on scalability.