Operations Manager II - Pediatrics at Kaiser Permanente

This role involves managing ambulatory operations within a pediatric setting to optimize patient care and achieve organizational goals. The Operations Manager II will be responsible for driving the implementation of operational initiatives, ensuring they meet defined timelines and financial commitments. This includes developing and guiding both short-term and long-term operational strategies. A key aspect of the role is human resource management, encompassing orientation, education, disciplinary procedures, and training and development for staff. The position also requires leadership in maintaining compliance with regulatory standards through continuous survey readiness activities and preparing necessary audit documentation. Financial management is critical, involving the development, monitoring, and control of departmental payroll, budgets, and overall financial operations. The Operations Manager II will foster strategic partnerships with physicians, subject matter experts, and service area leaders to ensure standardized care delivery. Additionally, this role will lead the development and implementation of plans, policies, and processes for data gathering and analysis, ensuring alignment with all relevant guidelines and regulations. Resource management for optimal assignment and utilization, leading multidisciplinary clinical teams, and assisting in emergency preparedness program design are also core functions. The role also emphasizes continuous improvement in operations and technology processes by identifying root causes and implementing effective solutions, ensuring performance metrics align with strategic organizational initiatives.