Senior Manager, Contracts Management and Operations at Gusto
Interview Preparation Plan
This role at Gusto is a visionary leadership position focused on transforming the company's contracting processes. It extends beyond traditional contract review to encompass the redesign of how contracting is managed, leveraging AI technology, systems thinking, and change leadership to build scalable and intelligent systems. The Senior Manager will own the end-to-end vendor contracting process and drive AI-focused transformation within contract operations. This includes setting standards, playbooks, and tooling to enable the commercial legal function to scale efficiently with company growth. The position is for someone energized by leading change, experimenting with new technologies, and building a model for in-house legal teams to thrive in the AI era, making a lasting impact on innovation in contracting. The role emphasizes a team-first approach and a passion for AI as a driver of legal transformation.
Key Responsibilities
- Define and execute the long-term vision for contract management and operations, integrating process excellence, technology, and stakeholder experience.
- Drive AI-focused transformation across contract operations, including setting standards, playbooks, and tooling.
- Own Gusto's vendor contracting process end-to-end, optimizing the vendor queue using thresholds, playbooks, and tooling.
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