Senior Luxury Account Manager - Ritz Carlton San Francisco at Towne Park

As a Senior Luxury Account Manager for Towne Park at the Ritz Carlton San Francisco, you will be responsible for managing and growing a portfolio of high-value client accounts within the luxury hospitality sector. This role requires a deep understanding of luxury service standards and the ability to foster strong, long-term relationships with clients, ensuring their needs are met and exceeded. You will act as the primary point of contact, coordinating with various internal teams and external partners to deliver exceptional service and operational excellence. Your responsibilities will include developing strategic account plans, identifying opportunities for service enhancement and revenue growth, and ensuring client satisfaction through consistent, high-quality delivery. You will also be involved in client retention efforts, performance reporting, and proactively addressing any client concerns or issues. This position demands a proactive, client-centric approach, with a strong emphasis on upholding the premium brand standards expected by both Towne Park and the Ritz Carlton.