Product Manager, New Guest Experience at Airbnb
Interview Preparation Plan
The Product Manager, New Guest Experience at Airbnb is responsible for shaping the initial journey of guests interacting with the platform. This role involves understanding the needs and pain points of first-time guests, designing intuitive and engaging onboarding flows, and ensuring a seamless and welcoming introduction to Airbnb's offerings. This position requires a deep understanding of user experience, a strong product sense, and the ability to translate user insights into actionable product strategies. The Product Manager will collaborate closely with design, engineering, research, and marketing teams to define the product vision, roadmap, and execution for critical touchpoints in the guest lifecycle, ultimately aiming to drive conversion, satisfaction, and long-term loyalty. The ultimate goal of this role is to make the first experience with Airbnb so positive and easy that new guests become repeat users and advocates, contributing to Airbnb's mission of creating a world where anyone can belong anywhere. This involves continuous iteration, data analysis, and a user-centric approach to product development.
Key Responsibilities
- Define and drive the product strategy and roadmap for the new guest experience.
- Conduct user research and analysis to identify key user needs and pain points for first-time guests.
- Design and launch innovative features and improvements to the guest onboarding and discovery process.
Ready to Ace Your Interview?
Sign up for free to practice with AI-powered mock interviews tailored to this role and company.