Human Resources Manager, In-Flight Service (JFK) at Delta Air Lines
Interview Preparation Plan
This role is responsible for managing and overseeing all Human Resources functions for Delta Air Lines' In-Flight Service department at the JFK base. This includes talent acquisition, employee relations, performance management, compensation, benefits, and ensuring compliance with labor laws and company policies. The HR Manager will play a crucial role in fostering a positive and productive work environment for flight attendants and related staff, aligning HR strategies with the operational needs and cultural values of the In-Flight Service division. The position requires a strategic and hands-on approach to HR, addressing the unique challenges of the airline industry and a large, dispersed workforce. The HR Manager will be a key partner to operational leaders, providing guidance and support on all HR matters to enhance employee engagement, development, and retention, ultimately contributing to the overall success and safety of Delta's in-flight operations.
Key Responsibilities
- Develop and implement HR strategies and initiatives to support the In-Flight Service department's goals.
- Manage end-to-end recruitment and onboarding processes for flight attendants and in-flight service staff.
- Oversee employee relations, including conflict resolution, disciplinary actions, and grievance procedures.
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