Program Manager, Menu Experience-Beverage at Starbucks
Interview Preparation Plan
The Program Manager for Menu Experience-Beverage at Starbucks plays a critical role in shaping and delivering world-class beverage experiences to customers. This position involves strategic oversight and cross-functional collaboration to drive innovative beverage initiatives. The role requires a deep understanding of Starbucks' diverse platforms, including Reserve & Roastery, Licensed Coffeehouses, and International Teams, ensuring alignment of beverage priorities across the enterprise. This role is central to managing seasonal product updates and communications, facilitating seamless collaboration among Brand teams such as Menu Experience, Marketing, and Product Development. The Program Manager is responsible for driving key decisions, balancing risks and uncertainties, and ensuring efficient cross-functional resolution of projects and issues. Success in this role hinges on strong leadership, coaching abilities, and the capacity to build trust and foster success across various teams, embodying Starbucks' core mission and values.
Key Responsibilities
- Serve as the primary point of contact for program and seasonal product updates and communication.
- Facilitate alignment across category teams and processes, implementing best practices and standardizing processes.
- Drive decisions by influencing stakeholders and balancing risk and uncertainty across multiple projects and functions.
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