Operations Manager, Dental at Mountain Park Health Center

The Operations Manager for Dental at Mountain Park Health Center is responsible for overseeing the efficient day-to-day operations of the dental department. This role involves supervising, coordinating, and evaluating all support staff to ensure the delivery of excellent patient care and satisfaction. The manager will organize, plan, and audit department activities, including schedule management, to increase utilization and reduce no-shows, while implementing operational efficiencies. Financial management is also a key aspect, requiring monitoring and adherence to the department budget. Ultimately, this position drives workflow, performance, and overall clinical operations to achieve expert care, superb service, and maximum productivity. The role requires managing the entire clinical department's daily functions, delegating responsibilities, and overseeing clinic operations. This includes the full hiring cycle: interviewing, onboarding, and training new employees, as well as ongoing coaching, counseling, and development of the existing team. The Operations Manager will also maintain appointment schedules, handle patient complaints, prepare incident reports, and coordinate space needs and work orders. Supporting provider and staff onboarding is another critical function, ensuring a smooth integration of new team members.