Quality Assurance Manager at Frankston Packaging Company
Interview Preparation Plan
The Quality Assurance Manager at Frankston Packaging Company is responsible for overseeing all quality assurance and control efforts across the company's facilities. This role requires a hands-on approach, with significant time spent on the production floor, ensuring that robust quality systems are in place and maintained. The primary goal is to support compliance, drive continuous improvement, and uphold operational excellence in the manufacturing of packaging products, including folding cartons, labels, and flexible packaging. This position involves developing, implementing, and maintaining comprehensive quality documentation, such as work instructions, corrective actions, and checklists. The manager will be instrumental in ensuring that quality standards are consistently met through rigorous start-up approvals, in-process inspections, and sample case evaluations. A key aspect of the role includes providing color approvals for printed jobs and conducting limited raw material testing. Collaboration with management to define and track key performance metrics, such as waste, customer complaints, and on-time delivery, is also a critical function. The manager will lead initiatives aimed at identifying, correcting, and preventing non-conforming products, while also training and supporting employees in adherence to quality policies and regulatory standards.
Key Responsibilities
- Develop, maintain, and update quality system documentation (work instructions, corrective actions, checklists).
- Ensure quality standards are followed through start-up approvals, in-process inspections, and sample case evaluations.
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