Associate Administrator, Patient Access, Full Time, Days at Jackson Health System

The Associate Administrator, Patient Access is responsible for overseeing the daily operations of patient access areas, including patient registration, scheduling, and financial clearance, to maximize revenue and ensure accuracy in patient data. This role involves managing and organizing centralized scheduling, registration, and financial clearance centers, as well as quality assurance to maintain the integrity and security of patient information. The position plays a significant role in departmental or organizational budget administration and preparation. This role requires a strategic approach to coordinating patient services and promoting strong relationships with Revenue Cycle departments to achieve key operational targets. The Associate Administrator provides guidance and support, sets performance goals for subordinates, and monitors individual performance continuously. They also collaborate with clinical and ancillary areas to establish best practices for patient service coordination. Adherence to and enforcement of all hospital and department policies, safety measures, and regulatory guidelines (e.g., Joint Commission, HIPAA, EMTALA, Medicare) are critical. The role also focuses on improving patient satisfaction, optimizing operational flow, enhancing productivity, and increasing point-of-service collections.