Operations Manager I, Mental Health Wellness Clinic at Kaiser Permanente
Interview Preparation Plan
The Operations Manager I for the Mental Health Wellness Clinic at Kaiser Permanente is responsible for managing ambulatory operations to optimize patient care and support organizational goals. This role drives the implementation of action items, ensures compliance with timelines and financial commitments, and designs ad hoc reports to translate data into operational initiatives. The Operations Manager also oversees human resources functions, including orientation, education, disciplinary procedures, and training and development. Additionally, they are responsible for designing survey readiness activities to maintain compliance with regulatory standards and preparing audit documentation. This position requires a strong understanding of operational efficiency, patient care optimization, and healthcare regulations. The Operations Manager will work closely with employees to set goals, provide feedback, and foster professional growth through training and development. They will lead and adapt to organizational changes, challenges, and industry trends, promoting collaboration within and across teams to achieve strategic objectives.
Key Responsibilities
- Manage ambulatory operations to optimize patient care.
- Drive implementation of action items and support compliance with timelines and financial commitments.
- Design reports to meet client needs and translate data into operational initiatives.
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