Patient Care Coordinator at Skin And Cancer Institute

The Patient Care Coordinator at Skin and Cancer Institute plays a pivotal role in ensuring a seamless and positive experience for every patient. This position is the first point of contact for patients and visitors, responsible for managing front desk operations, including check-ins and check-outs, scheduling appointments, and maintaining accurate patient records. The coordinator must also verify insurance details, collect payments, and support clinical staff with administrative tasks, all while adhering to strict HIPAA regulations to ensure patient confidentiality. This role requires a proactive individual with excellent customer service skills, capable of multitasking effectively in a fast-paced, patient-focused environment. The coordinator is instrumental in de-escalating patient concerns and resolving grievances with kindness and efficiency, thereby contributing significantly to the overall patient satisfaction and the smooth functioning of the clinic.