Digital Transformation Director (Chicago) at SoftServe

As a Digital Transformation Director at SoftServe in Chicago, you will be at the forefront of driving strategic change and innovation within client organizations. This role involves understanding client business needs, identifying opportunities for digital solutions, and leading the execution of transformation initiatives. You will be responsible for developing and implementing comprehensive digital strategies that reshape how organizations create and deliver value, focusing on areas such as customer experience, operational efficiency, and new business models. Your expertise will bridge the gap between cutting-edge technology and practical business application, ensuring successful adoption and measurable outcomes. This position requires a leader who can orchestrate change across multiple organizational dimensions, building consensus among diverse stakeholders and navigating the technical, cultural, and organizational challenges inherent in major transformation journeys. You will be expected to balance strategic vision with hands-on execution, translating complex technical concepts into tangible business value and demonstrating clear ROI from digital investments. Success in this role hinges on a combination of technical acumen, business foresight, and exceptional change leadership.