Solutions Engineer I at CivicPlus

The Solutions Engineer I at CivicPlus plays a crucial role in bridging the gap between the company's technological solutions and the needs of local government clients. This position requires a blend of technical expertise and a strong understanding of the sales process to ensure customer success. The Solutions Engineer I will collaborate closely with sales teams to demonstrate how CivicPlus solutions can effectively address customer requirements, acting as a subject matter expert in designated product technologies. This role involves supporting sales productivity and enablement by highlighting the value proposition of CivicPlus offerings. The Solutions Engineer I will work with client success and sales organizations to uncover customer needs, present compelling proof of concepts, and assist with technical questions and proposals. A key aspect of this role is translating prospect and customer needs into actionable technical solutions, contributing to both sales wins and product feedback for roadmap development.